- hello@adsfino.com
At ADSFINO LLC, we are committed to delivering professional advertising services designed around each client’s business objectives. Because our services involve strategy, research, campaign planning, account setup, creative development, advertising management, analysis, and other work performed specifically for each client, our refund policy is designed to reflect the nature of professional digital advertising services.
This Refund and Return Policy explains when refunds may or may not be available for services purchased from ADSFINO LLC.
ADSFINO LLC
1209 Mountain Road Pl NE Ste R
Albuquerque, NM 87110
United States
Email: hello@adsfino.com
Website: https://adsfino.com/
ADSFINO LLC provides professional advertising services including:
Our services are generally offered through one-time payment packages.
We do not operate our standard advertising service packages as recurring monthly subscriptions.
Once a client purchases a package and ADSFINO begins performing the agreed work, resources, professional time, research, strategy, and other deliverables may be allocated specifically to that project.
For this reason, refunds are subject to the conditions described below.
There are two separate types of costs associated with advertising campaigns:
These are payments made to ADSFINO for professional services such as strategy, campaign management, research, setup, optimization, reporting, and other services included in your selected package.
This is money paid to advertising platforms such as:
Advertising platform spend is not the same as the ADSFINO service fee.
Unless specifically stated otherwise in writing, advertising platform spending is separate from the price of your ADSFINO package.
ADSFINO cannot refund money that has already been charged or spent by a third-party advertising platform.
Because ADSFINO provides customized professional services, payments are generally non-refundable once substantial work has commenced.
Before requesting a refund, clients should contact us at:
hello@adsfino.com
We will review the circumstances of the request, the purchased package, the work completed, the stage of service delivery, and any applicable written agreement.
Where a refund is legally required or expressly provided under an applicable agreement, ADSFINO will process the eligible refund according to the applicable requirements.
If a client requests cancellation before ADSFINO has started performing any substantial work, the request may be eligible for consideration.
Eligibility may depend on whether ADSFINO has already:
If no substantial work has commenced, ADSFINO may, at its discretion and subject to applicable law and the applicable purchase terms, approve a refund.
Any non-refundable payment-processing costs or third-party charges may be deducted where legally permitted and applicable.
Once ADSFINO has started performing the purchased services, a refund is generally not available for work already performed.
This includes work such as:
Because these activities require professional time and resources, completed work cannot ordinarily be “returned” in the same way as a physical product.
If a client cancels after ADSFINO has completed only part of the purchased service, the refund eligibility, if any, will be assessed based on the portion of work already completed.
ADSFINO may retain an amount corresponding to:
Any remaining refundable amount, where applicable, may be returned after the review is completed.
ADSFINO does not guarantee specific advertising results.
Therefore, a client is not automatically entitled to a refund because a campaign does not produce the expected:
Advertising performance depends on many factors outside ADSFINO’s control.
These may include:
A campaign’s performance alone does not determine whether ADSFINO has fulfilled its professional service obligations.
ADSFINO cannot guarantee that advertisements will be approved by Meta, Google, TikTok, or another third-party platform.
A refund is not automatically available because:
ADSFINO may provide reasonable assistance within the purchased service scope where appropriate.
However, third-party platforms independently control their advertising review systems and account decisions.
If a client’s advertising account is suspended, restricted, disabled, limited, or otherwise affected by a third-party platform, ADSFINO does not automatically owe a refund.
Account restrictions may result from factors such as:
If ADSFINO caused a specific service failure that is independently determined to qualify for a refund under the applicable agreement or law, the matter may be reviewed separately.
Advertising budgets paid to Meta, Google, TikTok, or other advertising platforms are generally outside ADSFINO’s refund process.
For example, if a client provides a $1,000 advertising budget to Google and Google charges that amount for advertisements, ADSFINO cannot return that $1,000 simply because the campaign did not achieve the client’s desired outcome.
Advertising platform charges are governed by the relevant platform’s own billing and refund policies.
Clients should contact the relevant platform regarding platform billing disputes where appropriate.
If a client accidentally makes a duplicate payment for the same service, the client should contact ADSFINO promptly at:
hello@adsfino.com
After verifying the duplicate transaction, ADSFINO may issue an appropriate refund or apply the duplicate amount to an outstanding eligible service, subject to applicable law and agreement.
If you believe you have been charged an incorrect amount, contact us as soon as possible.
Please provide:
We will review the payment records and respond after verification.
If you believe a payment was made without your authorization, contact ADSFINO immediately at:
hello@adsfino.com
You should also contact your bank or payment provider promptly where appropriate.
ADSFINO may investigate the transaction and request reasonable information necessary to determine whether the transaction was authorized.
Fraudulent refund claims or intentionally false payment disputes may result in suspension or termination of services.
Clients should contact ADSFINO before initiating a payment dispute or chargeback where the issue concerns our services.
We will make reasonable efforts to investigate legitimate billing concerns.
If a client initiates a chargeback without first providing ADSFINO a reasonable opportunity to resolve an ordinary billing or service dispute, ADSFINO may provide relevant transaction records and service documentation to the payment processor or financial institution.
Nothing in this section limits rights that cannot legally be waived.
If the same ADSFINO service package is accidentally purchased more than once, contact us as soon as possible.
If the duplicate order has not yet been started, ADSFINO may refund the duplicate payment or apply it toward another service, subject to the circumstances.
If work has already started on the duplicate order, the refund may be reduced or unavailable to the extent of services already performed.
If you wish to cancel a service before work begins, contact:
hello@adsfino.com
Your request should include:
ADSFINO will determine whether the cancellation qualifies for a refund under the applicable package terms and applicable law.
Once project work has started, cancellation does not automatically create an entitlement to a full refund.
Depending on the stage of the project, ADSFINO may already have completed substantial work.
The amount retained may reflect work already completed, including:
Any eligible refund will be assessed after reviewing the individual circumstances.
Clients must provide information and access reasonably necessary for ADSFINO to perform the purchased services.
This may include:
Failure to provide required information does not automatically create a right to a refund.
If ADSFINO has already performed work or reserved resources for the project, those services may remain chargeable.
Advertising campaigns may require timely communication and approvals.
If a client does not respond to requests for:
the campaign may be delayed.
Such delays generally do not create an automatic refund entitlement.
ADSFINO may adjust delivery timelines accordingly.
If a client changes their requirements after work has begun, the original service may already have required significant resources.
Examples include:
Such changes may require additional work and may result in additional charges.
Client-requested changes do not automatically qualify for a refund of the original service payment.
If a client requests services outside the purchased package, ADSFINO may provide a separate quote.
Additional services may include:
Fees for additional services are separate unless expressly included in the original package.
A client is responsible for reviewing the service description, package scope, features, and requirements before purchasing.
If a client later determines that a service is not suitable for their business, this does not automatically create a refund entitlement once work has commenced.
We encourage prospective clients to contact ADSFINO before purchasing if they have questions about whether a package is appropriate.
Businesses may change their:
after purchasing advertising services.
Such changes do not automatically create a refund right.
Additional work resulting from a significant change in business direction may require a new scope or additional fee.
Advertising performance may depend heavily on a client’s website or landing page.
Problems such as:
may affect campaign performance.
ADSFINO is not automatically responsible for these issues unless website or landing-page services were expressly included in the purchased package.
Such issues do not automatically qualify the client for a refund.
ADSFINO may rely on third-party services and platforms.
These may include:
If a third-party service experiences:
ADSFINO will make reasonable efforts to respond within the scope of the purchased service.
However, third-party interruptions do not automatically create a refund entitlement.
Advertising platforms may change their policies or technical systems without notice.
This may require campaigns to be:
ADSFINO will make reasonable efforts to adapt campaigns where the required work falls within the purchased scope.
Platform policy changes do not automatically qualify a client for a refund.
Advertising performance can be affected by external market conditions.
These may include:
ADSFINO cannot control these conditions.
Therefore, unfavorable market conditions do not automatically create a refund entitlement.
If campaign performance is affected because the client supplied:
the client will not automatically be entitled to a refund.
ADSFINO may request corrections where necessary.
To request a refund, contact:
ADSFINO LLC
Email: hello@adsfino.com
Subject line:
Refund Request – [Your Business Name]
Your request should include:
Providing complete information can help us review the request more efficiently.
Once a refund request is received, ADSFINO may review:
We may request additional information where necessary.
Each refund request will be evaluated based on the circumstances and applicable contractual and legal requirements.
After reviewing a refund request, ADSFINO may:
Where a refund is approved, the refund amount will be communicated to the client.
Approved refunds will generally be processed through the original payment method where reasonably possible.
The time required for funds to appear in the client’s account may depend on:
ADSFINO is not responsible for delays caused solely by banks, card issuers, or payment processors after ADSFINO has initiated the refund.
In certain circumstances, ADSFINO may determine that a partial refund is appropriate.
A partial refund may be considered where:
The amount of any partial refund will depend on the circumstances and applicable agreement.
Unless otherwise required by applicable law, the following may generally be non-refundable once completed:
Third-party charges may include:
These amounts may not be refundable through ADSFINO if they have already been incurred.
If advertising funds remain unused in a client’s advertising account, those funds generally remain subject to the policies and billing procedures of the relevant advertising platform.
ADSFINO does not own or control client advertising accounts.
Clients should contact the relevant platform regarding unused advertising balances where appropriate.
The purpose of professional advertising management is to develop, manage, and optimize campaigns.
It is not to guarantee a specific financial result.
Therefore, the following situations do not independently create a refund entitlement:
ADSFINO will make reasonable efforts to provide the services included in the purchased package.
Where appropriate, ADSFINO may offer to correct a legitimate service issue rather than provide a refund.
For example, if an included deliverable was unintentionally omitted, ADSFINO may provide the missing deliverable or otherwise correct the issue.
A service correction may be offered where it is a practical and reasonable solution.
If you believe that ADSFINO has failed to provide a material component of your purchased service, please contact us before initiating a payment dispute.
We will review the matter and, where appropriate, attempt to resolve it through:
Nothing in this section limits any mandatory rights available under applicable law.
ADSFINO reserves the right to investigate suspicious or potentially fraudulent refund requests.
Examples may include:
Where fraud is reasonably suspected, ADSFINO may suspend services and provide relevant information to payment providers or appropriate authorities where legally permitted.
If you initiate a chargeback, payment dispute, or card dispute, ADSFINO may provide relevant documentation to the payment processor or financial institution.
Such documentation may include:
Clients are encouraged to contact hello@adsfino.com before initiating a chargeback for an ordinary service dispute.
We take client satisfaction seriously.
However, dissatisfaction with advertising strategy, creative preference, campaign performance, or business outcomes does not automatically create a refund right after professional work has been performed.
We encourage clients to communicate concerns promptly so that ADSFINO can determine whether an appropriate correction is possible.
Advertising is only one part of the customer acquisition process.
Results may depend on:
ADSFINO does not guarantee business profitability or revenue.
Therefore, disappointing business results alone do not automatically qualify for a refund.
If a service package has a defined delivery period or expiration period, clients should use the included services within that period.
If a client fails to provide required information, approvals, or access for an extended period, ADSFINO may consider the service delayed or inactive.
Any expiration terms applicable to a particular package will be communicated in the relevant package description or service agreement.
If a client chooses not to use part of a purchased service package after ADSFINO has made the service available or completed preparatory work, the unused portion is not automatically refundable.
For example, choosing not to launch a campaign after campaign preparation has been completed does not automatically create a right to a refund for the preparation work.
If a client closes their business, changes business direction, stops selling a product, or otherwise no longer requires advertising, this does not automatically create a refund entitlement for services already performed.
Any refund will be assessed according to the applicable terms and circumstances.
A change of mind after purchasing an advertising package does not automatically create a refund once ADSFINO has begun performing the service.
Clients should carefully review the service package before purchasing and contact ADSFINO with questions before payment.
Although refunds may be limited because our services are customized and time-based, ADSFINO is committed to treating refund requests fairly and professionally.
We will:
Our objective is to build long-term professional relationships based on transparency and clear expectations.
ADSFINO may update this Refund and Return Policy from time to time.
Changes may be necessary because of:
When we update the policy, we may revise the “Last Updated” date.
The version applicable to a particular purchase will generally be determined according to the applicable agreement and mandatory law.
This Refund and Return Policy is intended to operate consistently with applicable laws and regulations.
Nothing in this policy is intended to exclude, restrict, or waive a consumer right that cannot legally be excluded or waived.
Where mandatory law provides a specific refund, cancellation, or consumer protection right, that right will apply.
If you have questions about our refund policy before purchasing a service, we encourage you to contact us.
ADSFINO LLC
Email: hello@adsfino.com
Address:
1209 Mountain Road Pl NE Ste R
Albuquerque, NM 87110
United States
Website: https://adsfino.com/
We are happy to clarify the scope of a service package, payment structure, included deliverables, and applicable cancellation terms before you purchase.
By purchasing services from ADSFINO LLC, you acknowledge that:
ADSFINO LLC
Advertising Agency — Meta, Google & TikTok Ads
Website: https://adsfino.com/
Email: hello@adsfino.com
Address: 1209 Mountain Road Pl NE Ste R, Albuquerque, NM 87110, United States
Refund & Service Support:
hello@adsfino.com
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